Terms and Conditions of Use

Gympass has taken serious security measures to make website customer transactions and activity safe and protected.

Gympass has taken serious security measures to make website customer transactions and activity safe and protected. Gympass invests heavily in data protection technologies in order to ensure customer activity is processed with a complete peace of mind and security.

The Gympass website is enabled with EV SSL security certificates for secure data management and travel over the internet. Data collection is encrypted using SSL (Secure Socket Layer) technology making data unrecognisable over the Internet, therefore, securing confidentiality.


Customer information is stored in Gympass' internal database and is not shared with third parties without previous consent. Passwords are encrypted and cannot be accessed by Gympass’ employees.

Gympass is committed to keeping the privacy and security of its customers. Gympass does not disclose registered information to third parties except for the use of validation at the gym.

For more information on the privacy policy in regards to personal data, please see Privacy.


Gympass can send informative emails to its customers, often with special promotions. Such emails are sent securely to reduce virus infections.

Gympass respects your privacy and delivery is only made to customers who have authorised this service. This service can be cancelled at any time by clicking on the unsubscribe link included in all our emails.

All links or messages that redirect you should refer to our website gympass.com or other well-known websites. Do not click on any suspect links that are not considered safe.

Do not forget to add the email address messages-noreply@gympass.com to your anti-spam list to ensure that you receive our newsletters and other emails related to your transaction activity.

If you receive any suspicious emails involving our Gympass, be careful and do not click on any link or load any file. Notify us immediately through our Contactlink and we can take appropriate action.


To protect your navigation on all internet sites, we recommend that you:

  • Keep your anti-virus, anti-spyware, anti-spam and firewall running and always updated.
  • Do not provide/disclose personal data, passwords and payment data on untrusted sites.
  • Be wary of offers and messages with links from unknown senders.

These are only recommendations and Gympass cannot be held responsible for any virus, spyware or invasion of personal data security.

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